Service Technician

​

POSITION SUMMARY

​

• To carry out servicing/repair of electronic security equipment work in the construction, maintenance, and other related equipment.

• To commission and audit sites undergoing or completed by the Installation team.

• Help to develop and design work and assist in the development of new security products.

​

TECHNICAL COMPETENCIES 

​

• Understand the system architecture and software of the different product lines that SPG support.

• Understand the correct application of security systems such as alarm monitoring, access control, CCTV, intercom, alarm panels and computers.

• Understand and have the ability to fault find and resolve technical issues.

• Have the knowledge of working and repairing faults with workstations (computers).

• Have the knowledge of IP technology.

 

ORGANISATIONAL RELATIONSHIPS
 

• Work effectively with Operation Manager and Installation Technicians to deliver projects on time.

• Liaises regularly with both new and existing customers.

• Show good time management.

• Keep a clean work environment.

 

SCOPE OF RESPONSIBILITY

 

• Maintain and service clients and assist Installation Technicians in commissioning new sites.

• Document new sites and hand over to Service department.

 

KNOWLEDGE, SKILLS AND ABILITIES

​

• Knowledge of Austarlian Standards and Building Codes

• Proficient in Microsoft Office Software

• Able to build strong relationships internally and externally.

• Able to work conflicting priorities

• Think flexibly and conceptually, and solve problems to increase business efficiency.