Security Projects Group work hand in hand with 'Security Monitoring Group' Control unit,
SMG is independent, security-based monitoring that provides comprehensive, highly professional services to our clients in accordance with the Client Service Charter. This charter sets out the standards of service you can expect from them.
Combining over 30 years’ experience in the security industry we are able to offer you the latest state of the art monitoring service backed up by their highly professional operators to ensure the highest level of quality is offered to your premises.
SMG prides itself on not only being able to offer true 24 x 7 support to our customers but also tailoring a monitoring centre to suit our customer’s requirements.
We offer a variety of services and support both technical and administrative that may be of assistance to you and enabling your organisation to achieve business growth.
We ensure that each call is:
treated with courteously and efficiently;
provide clear, concise and accurate information;
act with diligence, integrity and high ethical standards in responding to routine and emergency situations;
respond promptly to requests for information;
keep confidential any information given to us, and use it only for the purpose for which it was obtained.
We have recently incorporated the use of Patriot Systems to monitor our client's sites.
Patriot is a state of the art security alarm monitoring software delivering and extensive and seamless alarm automation system that offers power, flexibility, reliability and ease of use.
All contacts of the alarming site can be alerted of an intrusion straight from the system which is monitored straight from our office, providing a round the clock service.